Privacy Policy for ThunderX7

Welcome to ThunderX7. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively, the "Platform").

ThunderX7 operates in strict accordance with the Digital Personal Data Protection (DPDP) Act, 2023, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian regulations.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data").

A. Information You Provide Voluntarily

• Registration Details: When you create an account, we collect your full name, email address, mobile number, and date of birth.
• KYC Documentation: To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws in India, we require copies of government-issued IDs such as Aadhaar, PAN Card, or Passport.
• Financial Information: To facilitate deposits and withdrawals, we collect bank account details, UPI IDs, and billing addresses.
• Self-Exclusion Data: Information provided if you choose to limit your gaming activity for responsible gambling purposes.

B. Information Collected Automatically

• Device & Technical Data: IP addresses, browser type, operating system, and device identifiers.
• Geolocation Data: We use GPS technology to verify that you are playing from a state where online gaming is legally permitted (e.g., ensuring you are not in a restricted territory like Andhra Pradesh or Telangana).
• Usage Logs: Details of your interactions with our games, including bet amounts, win/loss history, and duration of play.

C. Cookies and Tracking

We use cookies to remember your preferences and provide a personalized experience. You can manage cookie settings through your browser, though some features of ThunderX7 may not function correctly without them.

2. Legal Basis for Processing

• Consent: You have given clear consent for us to process your data for a specific purpose (e.g., marketing).
• Contract: Processing is necessary for the performance of our Terms of Service (e.g., paying out your winnings).
• Legal Obligation: We are required by law to maintain records for tax (TDS) and regulatory audits.
• Legitimate Interests: To prevent fraud, ensure network security, and improve our services.

3. How We Use Your Information

• Account Management: To verify your identity and manage your gaming wallet.
• Transaction Processing: To execute deposits and withdrawals via secured Indian payment gateways.
• Customer Support: To respond to your queries and resolve technical issues.
• Personalization: To suggest games you might enjoy based on your history.
• Regulatory Compliance: To calculate and deduct Tax Deducted at Source (TDS) as per the Income Tax Act of India.
• Security: To detect and prevent multi-accounting, bonus abuse, and money laundering.

4. Data Sharing and Third-Party Disclosure

• Payment Service Providers: To process transactions securely.
• Identity Verification Services: To validate KYC documents.
• Legal Authorities: When required by a court order, government request, or to comply with FIU-IND reporting requirements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Retention

We retain your Personal Data only for as long as is necessary to fulfill the purposes outlined in this policy.

• Active Accounts: Data is kept as long as the account is active.
• Closed Accounts: We are legally required to retain transaction records and KYC data for at least five (5) years post-account closure to comply with Indian financial regulations.

6. Your Rights Under DPDP Act

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Correction/Erasure: You can ask us to update inaccurate data or delete data that is no longer necessary.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.
• Right of Grievance Redressal: You have the right to register a complaint.

7. Security Standards

• Encryption: All data in transit is protected via SSL/TLS encryption.
• Storage: Data is stored on secure servers with restricted access.
• Audit: We conduct periodic vulnerability assessments and penetration testing.

8. Restrictions (Minor Policy)

ThunderX7 is strictly prohibited for individuals under the age of 18. If a minor is detected, the account will be permanently banned and all funds forfeited.

In compliance with the Information Technology Act, if you have any questions or complaints regarding this Privacy Policy, please contact our customer support.